1.
Butt AH, Ahmad H. AI Chatbot Innovation – Leading toward Consumer Satisfaction, Electronic Word of Mouth and Continuous Intention in Online Shopping. JTDE [Internet]. 2023 Dec. 26 [cited 2026 Apr. 19];11(4):156-84. Available from: https://www.jtde.telsoc.org/index.php/jtde/article/view/735